At Fils Lifestyle, we prioritize your satisfaction. If for any reason you're not happy with your purchase, we offer a straightforward return and exchange process.
Return Criteria:
- Timeframe: Within 3 days of delivery.
- Condition: Items must be unused, with original tags and packaging.
- Promotional Items: Free gifts must be returned if the main item is returned.
- Inspection: Returns are subject to quality checks.
- Stock Availability: If the item is out of stock, a full refund will be provided.
Eligible Reasons for Return/Exchange:
- Damaged, defective, or incorrect product.
- Size or color mismatch.
- Wrongly printed design or incorrect product received.
How to Return: Contact our Customer Care at support@filslifestyle.com within 3 days of receiving your order. After we receive and inspect the item, we’ll either replace it or process a refund.
Refund Policy:
- Refunds are processed within 7-10 working days after evaluation.
- COD and shipping charges are non-refundable.
- If you experience any issues, please contact us at +8801723606025.